Ramco Payce Mobile App Privacy Policy

Ramco understands that privacy is an important concern for Ramco Payce Mobile App users. This Privacy Policy is intended to inform you of our policies and practices regarding the collection, use, disclosure, and protection of information submitted through the application.

User Consent

By accessing or using the application, you agree to the terms of this Privacy Policy and consent to the collection and use of information as described herein.

Personal Information

"Personal Information" means information that allows someone to identify or contact you, such as your name, address, telephone number, email address, employee identification details, location information, or any information associated with or linked to such information.

We may collect Personal Information and business-related information required to enable organizational business processes and application functionality.

Anonymous Information

"Anonymous Information" means information that does not directly identify you individually.

The Payce Mobile App may collect limited technical and usage-related information required to support application functionality, security, diagnostics, troubleshooting, audit requirements, and operational reporting. This information is used only for legitimate business purposes.

Types of Information We Collect

When using our application, and subject to the permissions granted through your organization's configuration and access controls within the Ramco Enterprise Product Suite, the application may request access to device features required to support authorized business functions.

Please refer below describing the information collected from the Payce Mobile App based on the business role and access rights granted by the IT Administrator.

Camera

The application may request access to your device camera to allow you to capture photographs as part of business processes defined by your organization.

Location Information

The application may request access to your device location using:

Location information may be collected only when required to support specific business functions enabled by your organization.

Location Information

The Payce Mobile App may collect location information under the following circumstances:

Location information is collected solely to support attendance validation, business process verification, audit purposes, compliance requirements, and other organization-approved workflows.

The application does not continuously track your location and does not collect location information while running in the background.

Location information is collected only while the application is actively being used and only when necessary to support authorized business functions.

When Do We Collect Information?

We may collect information when you use the application in accordance with your organization's approved business processes and operational requirements.

Information may be collected:

The information collected is aligned with your organization's business function requirements and authorized usage policies.

Examples

How Do We Use Your Information?

We may use the information collected through the application to:

Location information is used exclusively for legitimate business purposes as configured by your organization and is not used for continuous monitoring or background tracking.

How Do We Protect Your Information?

We only provide access to data that you are authorized to use in accordance with the license agreement your organization has entered into with Ramco.

Information collected through the application is never shared outside the authorized sphere of access configured by Ramco and/or your organization's IT administrators.

We never request sensitive financial information such as credit card numbers through the application.

For cloud-based deployments, business information captured through the application is stored on secured servers. We implement reasonable administrative, physical, and technical safeguards designed to protect information against unauthorized access, disclosure, alteration, or destruction.

Location information is protected using the same security controls and access restrictions applied to other business information within the Ramco Enterprise platform.

Security Measures

Business information may be stored in Australia, Singapore, India, or other regions where Ramco or its approved business partners operate.

We also recommend that users:

Security of Personal Information

Personal information collected through the application is protected through industry-standard security controls, access restrictions, authentication mechanisms, and organizational governance policies.

Access to personal information is restricted to authorized personnel and business processes approved by your organization.

Do We Use Cookies?

Yes.

Session cookies may be used for the duration of your application session and may depend on configurations established by your organization's IT administrator.

These cookies help:

Session cookies help us identify authenticated users and keep account information secure and private.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties for marketing purposes.

Location information and other business information collected through the application are not sold to third parties.

Access to collected information is limited to authorized personnel, administrators, and business processes approved by your organization unless disclosure is required by law.

Disclosure of Personal Information

We generally do not sell, trade, rent, or share your Personal Information with third parties.

However, we may share information where necessary to:

Ramco may disclose Personal Information, User Data, or related information when required to:

Use and Disclosure of Anonymous Information

Except as required by law, Ramco will not disclose Personal Information linked to Anonymous Information to third parties without a valid business or legal basis.

Anonymous Information may be used in aggregated form for:

Legally Required Disclosure of Personal and Anonymous Information

We may disclose your information when we believe in good faith that such disclosure is necessary to comply with applicable laws, respond to legal processes, protect Ramco’s rights and property, or protect the safety of users or the public.

Children's Privacy (COPPA)

The application is intended for use by employees, contractors, and authorized business users.

We do not knowingly market to or collect information from children under 13 years of age.

CAN-SPAM Act

The Payce Mobile App does not collect email addresses for marketing or promotional communications.

If at any time you would like to unsubscribe from communications, you may contact us at contact@ramco.com.

Privacy Policy Revisions and Updates

This Privacy Policy may be revised periodically.

If we make material changes regarding the collection, use, disclosure, or protection of information, we will publish an updated version of this Privacy Policy or otherwise notify affected users where required.

We will not materially reduce the protection of previously collected information without appropriate notice and, where required, consent.

How Can You Contact Us?

If you have questions, comments, concerns, or complaints regarding this Privacy Policy or your personal information, please contact: privacy@ramco.com

or write to:

Chief Data Protection Officer

Ramco Systems Limited
No. 64, Sardar Patel Road
Taramani
Chennai 600 113
India

Telephone: +91 44 6653 5000

We take privacy concerns seriously and will investigate and address complaints in a timely and appropriate manner.