Payce Mobile App Privacy Policy
Ramco understands that privacy is an important concern for Payce mobile app users. This Privacy Policy is intended to inform you of our policies and practices regarding the collection, use and disclosure of any information you submit in the app.
"Personal Information" means information that allows someone to identify or contact you, for example, your name, address, telephone number, e-mail address as well as any information about you that is associated with or linked to any of the foregoing information.
We collect Personal Information and Anonymous Information,
as described in the following sections.
"Anonymous Information" means information that does not directly identify you individually. Ramco Payce will not collect any Anonymous Information.
User Consent
By accessing the app, you agree to the terms of this Privacy Policy.
When using our app, with relevant Mobile App access rights granted by your Organization IT Administrator using the Ramco Enterprise Product Suite, the app may ask you permission to access your camera to allow you take pictures as part of your (Client) business functionality.
Please refer to below describing the information collected from the Payce Mobile app based on the Business Role and Access rights granted by the IT Admin.
· Camera
When do we collect information?
We may collect the above information from you when you use the app as per the defined usage instructions to support the required business function of your organization.
The information collected is aligned to the business function requirements of your organization.
Example: Camera access will be used to gather evidence (pictures) of part damage in transit if any.
How do we use your information?
We may use the information we collect from you when you use certain other app features such as, use the mobile device camera to record pictures and attach to the app, download the pictures or documents. These activities help you utilize the features of the app as expected by the Clients business function.
How do we protect your information?
We only provide you access to the data that you are authorized to use in accordance with the license agreement that your organization has signed with Ramco. This information is never shared outside the sphere of access as configured by Ramco and/or your IT team as part of the implementation or ongoing support. We never ask for private information like credit card numbers in the app.
With respect to On-Cloud based deployments for Organizations, we store business information captured through the App on secured Servers and will take reasonable physical and electronic security measures to protect any records that we hold which contains your personal information. However, the physical and virtual networks and computing infrastructure are protected by industry leading security measures and industry best practice protocols.
For example:
· As part of our Information Security Management System, we implement a range of policies and procedures in respect of both logical and physical security controls.
· We are certified for compliance with the ISO 27001:2022 standard on Information Security.
· Our security team performs log monitoring using a standard tool which has the capability to detect and notify any unauthorised access.
We may store your business information in a secure way in Australia, Singapore, India or any other country where we have business operations either directly or through our business partners.
We recommend protecting the Mobile device from malicious programs with suitable third-party Antivirus program or as recommended by your organization. And Install OS Upgrades supported by the Payce Mobile App.
Ramco Payce will not collect any Personal Information.
Do we use 'cookies'?
Yes. Session cookies last for the length of your App session until you logout of the App and or depend on the Settings applied to the App by your IT Admin. Session cookies can help with security. For instance, they can keep you signed in as you move around a website. These cookies are needed to run the App, to keep it secure if you are signed in and to obey regulations that apply to us. If you are the App user, they help us know who you are so that you can sign in and manage your accounts. They also help us keep your details safe and private.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.
We do not generally sell, trade, rent, or share your Personal Information with third parties.
However, we may share your Personal Information with third parties to deliver Business/ Product function requirements.
Ramco may use or disclose your Personal Information, User Data and other information if required to do so by law or in the good faith belief that such action is necessary to
· Be in compliance with legal obligations
· Protect and defend the rights or property of Ramco or its affiliates
· To protect the personal safety of users of the Site or the public in urgency like situations for protection against legal liability.
We only provide your personal information to third parties when we believe it is appropriate to comply with the law; enforce or apply our agreements; or protect the rights, property, or safety of Ramco, our users, or others.
Except as required by law or court order, Ramco will not disclose any of your Personal Information linked to Anonymous Information to any third party. Anonymous Information is usually only used by Ramco in aggregated, rather than in individual form, to determine and analyse such things as site usage, specific analysis of app usage for diagnostics of the client, traffic patterns and the like. Ramco may use Anonymous Information to identify your organization.
We may disclose your Personal Information if we believe in good faith that such disclosure is necessary to (a) comply with relevant laws or to respond to subpoenas or warrants served on Ramco; or (b) protect and defend the rights or property of Ramco or users of our website. To the extent required by applicable law or by subpoenas or warrants served on Ramco court orders, we reserve the right to combine Anonymous Information with Personal Information that you actively submit, or other information obtained through technological means to identify you.
When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online. We do not specifically market to children under the age of 13 years old.
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations. We do not collect your email address in this app to send you any kind of commercial messages.
To be in accordance with CANSPAM, we agree to the following:
If at any time you would like to unsubscribe from receiving future emails, you can email us at contact@ramco.com and we will promptly remove you from ALL correspondence.
This Privacy Policy is subject to revision, and if we make any substantial changes in the way we collect, use, or disclose your Personal Information, we will post a notice on this page or send the periodic reminders of our notices and conditions.
We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.
How can you contact us?
If you have any questions, comments or complaints about our privacy policies or your personal information, or if you would like a copy of this Privacy Policy, please contact us at privacy@ramco.com or in writing to:
Ramco Systems Ltd
No. 64, Sardar Patel Road,
Taramani
Chennai 600 113, India
Telephone: +91-44-6653 5000
We take complaints seriously and any complaint will be assessed with the aim of resolving any issue in a timely manner.
Last Edited on 2026-02-26
Version 1.1