Evolv Mobile App Privacy Policy

Ramco understands that privacy is an important concern for Evolv Mobile App users. This Privacy Policy explains how information is collected, used, disclosed, stored, and protected when you use the Evolv Mobile App.

User Consent

By accessing or using the application, you agree to the terms of this Privacy Policy and consent to the collection and processing of information as described herein.

Personal Information

"Personal Information" means information that allows someone to identify or contact you, including your name, address, telephone number, email address, employee information, location information, including precise location, approximate location, and background location information where applicable or any information associated with such data.

Anonymous Information

"Anonymous Information" means information that does not directly identify you as an individual.

We may collect Personal Information and Anonymous Information as described in this Privacy Policy.

Types of Information We Collect

When using the application, and subject to permissions granted and configured by your organization's IT Administrator using the Ramco Enterprise Product Suite, the application may collect or access information required to support organization-approved business functions.

Depending on your business role and access rights, the application may use the following device capabilities:

Location Information

The application may request access to your device location using:

Location information may be collected while the application is actively in use or, where enabled by your organization and permitted by device settings, periodically in the background to support approved business processes.

Push Notifications and Alerts

The application may send notifications and alerts that are configured and approved by your organization.

Microphone

The application may request microphone access to support speech recognition, speech-to-text conversion, voice notes, or other organization-approved business functions.

Camera

The application may request access to your device camera for capturing images required to complete business processes.

Background Location Tracking

The Evolv Mobile App may collect location information while the application is running in the background where such functionality has been enabled by your organization and the required permissions have been granted by the user.

Background location tracking may be used to periodically record employee or driver travel routes, monitor movement during assigned duties, support logistics and field operations, validate attendance-related activities, and meet audit or compliance requirements.

The frequency of location collection is determined by organizational configuration and business requirements. Collected location information may be securely stored on the device and synchronized with customer-managed or organization-approved servers when the user initiates synchronization or when synchronization is otherwise performed as part of the configured business process.

When Do We Collect Information?

Information may be collected when you use approved application functions required by your organization.

Examples include:

How Do We Use Your Information?

We may use the information collected through the application to:

Where enabled by the organization, the application may collect location information periodically in the background to support route tracking and operational monitoring requirements. Such information may be stored securely on the device and synchronized to customer-managed or organization-approved servers when the user performs a synchronization operation or when connectivity becomes available.

Location information is used solely for legitimate business purposes as configured by your organization and is not used for unauthorized tracking.

How Do We Protect Your Information?

We only provide access to information that users are authorized to access according to the license agreement between Ramco and your organization.

Information captured through the application is secured using administrative, technical, and physical safeguards designed to prevent unauthorized access, disclosure, modification, or destruction.

Cloud-deployed information is stored on secure infrastructure protected by industry-standard security controls and best-practice security protocols.

Security Measures

Location information, including route history and background location records, is protected using the same security controls, access restrictions, encryption mechanisms, and organizational governance policies applied to other business information stored within the Ramco platform.

Business information may be securely stored in Australia, Singapore, India, or any other country where Ramco or its authorized partners provide services.

Users are encouraged to:

Security of Personal Information

Ramco uses industry-standard safeguards to protect Personal Information. Access to Personal Information is restricted to authorized personnel, contractors, administrators, and business functions that require such access.

Although significant security measures are implemented, no information system can guarantee absolute security. Users should understand that inherent risks exist with electronic communications and data storage.

Do We Use Cookies?

Yes.

Session cookies may be used during authenticated application sessions to:

Session cookies expire when the session ends or as configured by your organization's IT Administrator.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer Personally Identifiable Information to third parties for marketing purposes.

Location and route-tracking information collected by the application may be transmitted to customer-managed systems or organization-approved servers as part of approved business workflows and synchronization processes.

Third-Party Links

The application may contain links to third-party services, websites, or products. These third parties maintain independent privacy policies, and Ramco is not responsible for their content, security practices, or privacy practices.

Disclosure of Personal Information

We generally do not sell, trade, rent, or share Personal Information with third parties.

Information may be disclosed where necessary to:

Use and Disclosure of Anonymous Information

Anonymous Information may be used for diagnostics, system monitoring, performance analysis, reporting, and improvement of services.

Legally Required Disclosure of Personal and Anonymous Information

We may disclose information when legally required, including in response to subpoenas, court orders, regulatory obligations, or other lawful requests.

COPPA (Children's Online Privacy Protection Act)

The Evolv Mobile App is intended for employees, contractors, and authorized business users. We do not knowingly collect Personal Information from children under the age of 13.

CAN-SPAM Act

The application does not collect email addresses for marketing purposes.

If at any time you wish to unsubscribe from communications, please contact: contact@ramco.com

Privacy Policy Revisions and Updates

This Privacy Policy may be updated periodically to reflect business, regulatory, operational, or technology changes.

Any material changes will be communicated through appropriate channels or by publishing an updated version of this Privacy Policy.

How Can You Contact Us?

If you have questions, comments, or complaints relating to this Privacy Policy, please contact: privacy@ramco.com

or write to:

Chief Data Protection Officer

Ramco Systems Limited
No. 64, Sardar Patel Road
Taramani
Chennai 600 113
India

Telephone: +91 44 6653 5000

We take privacy concerns seriously and will investigate and address complaints in a timely and appropriate manner.