Driver Trip Log Mobile App
Privacy Policy
Ramco
understands that privacy is an important concern for Driver Trip Log mobile app users.
This Privacy Policy is intended to inform you of our policies and practices
regarding the collection, use and disclosure of any information you submit in
the app.
User Consent
By accessing
the app, you agree to the terms of this Privacy Policy.
"Personal
Information" means information that allows someone to identify or contact
you, for example, your name, address, telephone number, e-mail address,
Location info as
well as any information about you that is associated with or linked to any of
the foregoing information.
"Anonymous
Information" means information that does not directly identify you
individually. We collect Personal Information and Anonymous Information, as
described in the following sections.
When using
our app, with relevant Mobile App access rights granted by your Organization IT
Administrator using the Ramco Enterprise Product Suite, you may provide or the app can derive your current location or
related details aligned with the business function. The app can identify your
location using the mobile devices in-built capabilities. Additionally, the app
may ask you permission to access your camera in order to
allow you take pictures as part of your (Client) business functionality.
Please refer
to below describing the information collected from the Driver Trip Log Mobile app based
on the Business Role and Access rights granted by the IT Admin.
Geo
Location
Geo
Fence
Camera
When do we collect information?
We may
collect the above information from you when you use the app as per the defined
usage instructions to support the required business function of your
Organization.
The
information collected is aligned to the business function requirements of your Organization.
For example
Geo Tracking and Geo Fence will be used in specific functions to track the App
user location and track time of arrival and exit at a location.
Another
example - Camera access will be used to gather evidence (pictures) of part
damage in transit if any.
How do we use your information?
We may use
the information we collect from you when you use certain other app features
such as view the location map (if the mobile user is given access), or use the
mobile device camera to record pictures and attach to the app. These activities
help you utilize the features of the app as expected by the Clients business
function.
How do we protect your information?
We only
provide you access to the data that you are authorized to use in accordance
with the license agreement that your Organization has signed with Ramco. This
information is never shared outside the sphere of access as configured by Ramco
and/or your IT team as part of the implementation or ongoing support. We never
ask for private information like credit card numbers in the app.
With respect
to On-Cloud based deployments for Organizations, we store business information captured
through the App on secured Servers and will take reasonable physical and
electronic security measures to protect any records that we hold which contains
your personal information. However, the physical and virtual networks and
computing infrastructure are protected by industry leading security measures
and industry best practice protocols.
For example:
as part of
our Information Security Management System, we implement a range of policies
and procedures in respect of both logical and physical security controls;
we are
certified for compliance with the ISO 27001:2013 standard on Information Security;
our
security team performs log monitoring using a standard tool which has the
capability to detect and notify any unauthorised access.
We may store
your business information in a secure way in Australia, Singapore, India or any other country where we have business operations
either directly or through our business partners.
Security of Personal Information
We use reasonable measures to
maintain the security of your Personal Information. Ramco has implemented
industry-standard electronic means of protecting your Personal Information. We
store Personal Information behind a computer firewall, a barrier designed to
prevent outsiders from accessing our servers. In addition, Ramco protects your
Personal Information from unauthorized physical access by storing your Personal
Information in a controlled facility. Except as provided elsewhere in this
Privacy Policy, Ramco limits access to Personal Information in electronic
databases to those persons (including employees and contractors) in Ramco'
organization who have a business need for such access. Even though Ramco has
taken significant steps to ensure that your Personal Data is not intercepted,
accessed, used, or disclosed by unauthorized persons, you should know that
Ramco cannot eliminate security risks associated with Personal Data.
·
We secure
your information during transmission by encryption.
·
We recommend protecting
the Mobile device from malicious programs with suitable third-party Antivirus
program or as recommended by your Organization.
·
Install OS
Upgrades supported by the Driver Trip Log Mobile App.
Do we use 'cookies'?
Yes. Cookies
are small files that a site or its service provider transfers to your device's
hard drive through your Web browser (if you allow) that enables the site's or
service provider's systems to recognize your browser and capture and remember
certain information. For instance, we may use cookies to help us remember and
process the items in your app. They may also be used to help us understand your
preferences based on previous or current site activity, which may enable us to
provide you with improved services. We may also use cookies to help us compile
aggregate data about app traffic and app interaction so that we can offer
better experiences and tools in the future.
Third-party disclosure
We do not
sell, trade, or otherwise transfer to outside parties your Personally
Identifiable Information.
Occasionally,
at our discretion, or as per our agreement with our clients, we may include
third-party products or services on our app. These third-party sites, products
or services have separate and independent privacy policies. We therefore have
no responsibility or liability for the content and activities of these linked
sites, products or services. Nonetheless, we seek to
protect the integrity of the data and welcome any feedback about products or
services.
We do not
generally sell, trade, rent, or share your Personal Information with third
parties. However, we may share your Personal Information with third parties to
deliver Business/ Product function requirements.
Ramco may use
or disclose your Personal Information, User Data and other information if
required to do so by law or in the good faith belief that such action is
necessary to
be in
compliance with legal obligations
protect and
defend the rights or property of Ramco or its affiliates
to protect
the personal safety of users of the Site or the public in urgency like
situations for protection against legal liability.
We only
provide your personal information to third parties when we believe it is
appropriate to comply with the law; enforce or apply our agreements; or protect
the rights, property, or safety of Ramco, our users, or others.
Except as
required by law or court order, Ramco will not disclose any of your Personal
Information linked to Anonymous Information to any third party. Anonymous
Information is usually only used by Ramco in aggregated, rather than in
individual form, to determine and analyse such things as site usage, specific
analysis of app usage for diagnostics of the client, traffic patterns and the
like. Ramco may use Anonymous Information to identify your organization.
We may
disclose your Personal Information if we believe in good faith that such
disclosure is necessary to (a) comply with relevant laws or to respond to
subpoenas or warrants served on Ramco; or (b) protect and defend the rights or
property of Ramco or users of our website. To the extent required by applicable
law or by subpoenas or warrants served on Ramco court orders, we reserve the
right to combine Anonymous Information with Personal Information that you
actively submit or other information obtained through
technological means to identify you.
When it comes
to the collection of personal information from children under the age of 13
years old, the Children's Online Privacy Protection Act (COPPA) puts parents in
control. The Federal Trade Commission, United States' consumer protection
agency, enforces the COPPA Rule, which spells out what operators of websites
and online services must do to protect children's privacy and safety online. We
do not specifically market to children under the age of 13 years old.
The CAN-SPAM
Act is a law that sets the rules for commercial email, establishes requirements
for commercial messages, gives recipients the right to have emails stopped from
being sent to them, and spells out tough penalties for violations. We do not collect your email address in this
app to send you any kind of commercial messages.
To be in accordance with CANSPAM, we agree to the following:
If at any
time you would like to unsubscribe from receiving future emails, you can email
us at contact@ramco.com and we will
promptly remove you from ALL correspondence.
This Privacy
Policy is subject to revision, and if we make any substantial changes in the
way we collect, use, or disclose your Personal Information, we will post a
notice on this page or send the periodic reminders of our notices and conditions.
We stand
behind the promises we make, however, and will never materially change our
policies and practices to make them less protective of customer information
collected in the past without the consent of affected customers.
How can you contact us?
If you have
any questions, comments or complaints about our privacy policies or your
personal information, or if you would like a copy of this Privacy Policy,
please contact us at privacy@ramco.com
or in writing to:
Ramco Systems
Ltd
No. 64,
Sardar Patel Road,
Taramani
Chennai 600
113, India
Telephone:
+91-44-6653 5000
We take
complaints seriously and any complaint will be assessed with the aim of
resolving any issue in a timely manner.
Last Edited on 2020-11-17
Version 1.0